At TrendClothHub, we want you to enjoy a smooth and worry-free shopping experience. Please read our Refund & Returns Policy carefully before making a purchase.
Eligibility for Returns
We accept returns or exchanges under the following conditions:
- You received a defective, damaged, or incorrect product
- You inform us within 3 days of receiving your order
- The product is unused, unwashed, and in its original packaging with tags intact
Non-Returnable Items
We cannot accept returns for:
- Used, washed, or damaged products after delivery
- Clearance, sale, or final-discount items
- Products returned without prior approval
Return Process
- Email us at info@trendclothhub.store with your order number, a brief description of the issue, and a clear photo of the item.
- Our support team will review your request and confirm eligibility.
- If approved, you will receive instructions for returning the product.
Refunds
- Refunds are processed once we receive and inspect the returned item.
- Approved refunds will be credited to your original payment method within 7–10 business days.
- Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).
Replacements
If you request a replacement and the item is in stock, we will ship it to you at no extra cost after we receive the returned product.
Contact Us
For questions about this Refund & Returns Policy, please reach out to us at:
📧 info@trendclothhub.store